Privacy Policy

1. Introduction
Welcome to Dimension Academy ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.dimensionacademy.in and use our services, including our WhatsApp messaging services.
By accessing our website or opting into our communications, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect
We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services. The personal information that we collect depends on the context of your interactions with us and the website, and may include:

Contact Information: Name, email address, phone number, and mailing address.
Educational/Professional Details: Course interests, academic background, or other related information necessary for our services.
Automatically Collected Information: IP address, browser type, operating system, and website usage details collected via cookies and similar tracking technologies.

3. How We Use Your Information
We use the information we collect or receive for various business purposes, including:

To facilitate account creation and the login process.
To provide and deliver the educational services and courses you request.
To send administrative information to you, such as updates to our terms, conditions, and policies.
To respond to your inquiries and offer support.
To send marketing, promotional, and transactional communications via Email, SMS, and WhatsApp (see Section 4).

4. WhatsApp Business Messaging & Consent
To provide timely updates, educational alerts, and promotional offers, we utilize the WhatsApp Business API. By providing your phone number and opting in through our website forms or other communication channels, you explicitly consent to receive WhatsApp messages from Dimension Academy.

Message Content: Messages may include course updates, enrollment confirmations, promotional offers, and customer support responses.
Opting Out: You have the right to withdraw your consent and opt-out of receiving WhatsApp messages at any time. You can do so by replying "STOP" or "UNSUBSCRIBE" to any of our WhatsApp messages, or by contacting us directly at [care.dimensionacademy@gmail.com].
Data Sharing with Meta: To facilitate these messages, your phone number and message contents are processed securely through Meta Platforms, Inc. (WhatsApp's parent company), in accordance with their data processing terms.

5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your data with third parties only in the following situations:

Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., Meta for WhatsApp messaging, hosting providers, email delivery services).
Legal Compliance: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

6. Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

7. Security of Your Information
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk.

8. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal data, including the right to:

Request access and obtain a copy of your personal information.
Request rectification or erasure of your data.
Restrict the processing of your personal information.
Opt-out of marketing communications (including WhatsApp messages) at any time.
To exercise these rights, please contact us using the details provided below.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

10. Contact Us
If you have questions or comments about this policy, or if you wish to exercise your rights regarding your personal data, you may contact us at:

Trust Name: Dimension Education Foundation Trust (Operating as Dimension Academy Senior Secondary School)
Address: Paroa (Bhittar) Centre, Harigaon Road, Tezpur, Sonitpur
Email: dimensiontezpur@gmail.com

or
care.dimensionacademy@gmail.com

Phone: 9854247229, 9864361961

Privacy Policy

Contact Information: Name, email address, phone number, and mailing address.

Educational/Professional Details: Course interests, academic background, or other related information necessary for our services.

Automatically Collected Information: IP address, browser type, operating system, and website usage details collected via cookies and similar tracking technologies.

3. How We Use Your Information We use the information we collect or receive for various business purposes, including:

To facilitate account creation and the login process.

To provide and deliver the educational services and courses you request.

To send administrative information to you, such as updates to our terms, conditions, and policies.

To respond to your inquiries and offer support.

To send marketing, promotional, and transactional communications via Email, SMS, and WhatsApp (see Section 4).

Message Content: Messages may include course updates, enrollment confirmations, promotional offers, and customer support responses.

Opting Out: You have the right to withdraw your consent and opt-out of receiving WhatsApp messages at any time. You can do so by replying "STOP" or "UNSUBSCRIBE" to any of our WhatsApp messages, or by contacting us directly at [care.dimensionacademy@gmail.com].

Data Sharing with Meta: To facilitate these messages, your phone number and message contents are processed securely through Meta Platforms, Inc. (WhatsApp's parent company), in accordance with their data processing terms.

5. Sharing Your Information We do not sell, rent, or trade your personal information to third parties. We may share your data with third parties only in the following situations:

Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., Meta for WhatsApp messaging, hosting providers, email delivery services).

Legal Compliance: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

6. Data Retention We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

8. Your Privacy Rights Depending on your location, you may have certain rights regarding your personal data, including the right to:

Request access and obtain a copy of your personal information.

Request rectification or erasure of your data.

Restrict the processing of your personal information.

Opt-out of marketing communications (including WhatsApp messages) at any time.

To exercise these rights, please contact us using the details provided below.

10. Contact Us If you have questions or comments about this policy, or if you wish to exercise your rights regarding your personal data, you may contact us at:

Trust Name: Dimension Education Foundation Trust (Operating as Dimension Academy Senior Secondary School)

Address: Paroa (Bhittar) Centre, Harigaon Road, Tezpur, Sonitpur

Email: dimensiontezpur@gmail.com

or care.dimensionacademy@gmail.com

Phone: 9854247229, 9864361961

3. How We Use Your Information
We use the information we collect or receive for various business purposes, including:

5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your data with third parties only in the following situations:

6. Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

8. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal data, including the right to:

10. Contact Us
If you have questions or comments about this policy, or if you wish to exercise your rights regarding your personal data, you may contact us at:

or
care.dimensionacademy@gmail.com